How To Survive A Call Center Job: Learn To Deal With Abusive Callers, Management, And More!
How To Survive A Call Center Job: Learn To Deal With Abusive Callers, Management, And More!

How to Read How To Survive A Call Center Job: Learn To Deal With Abusive Callers, Management, And More! MOBI

Call centers are one of the most taxing jobs you can work.Between hard calls, tough metrics to meet, and management breathing down the back of your neck, it can feel hopeless. Not all call center jobs are bad, but learning to survive them as a whole is a necessary skill. Whether you're jumping headfirst into a call center job with no prior experience, or you're returning to the industry and need a refresher, you'll be given the tools and knowledge you need to exceed expectations.Dean Maddox has worked many, many call center jobs. He knows what they're looking for, what you may be subject to, and how to please callers and management while hitting your numbers. There's no beating around the bush in this guide—it's straight to the point, direct, and it will make you a better, more successful agent.Pick up How To Survive A Call Center Job and learn the tools to surviving your next call center job today!

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  • Released: May 21, 2018
  • Author: Dean Maddox
  • Rating: 5
  • Publisher: Digital Ebook Republic
  • Total Page: 250 pages
  • File Size: 40078 KB
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